{ FeedBlack } » Fake Google Reviews http://www.feedblack.com unverified and often anonymous online feedback Mon, 27 Sep 2010 14:25:46 +0000 http://wordpress.org/?v=2.9.1 en hourly 1 Google Responds To KwikChex On Fake Reviews http://www.feedblack.com/2010/07/google-responds-to-kwikchex-on-fake-reviews/ http://www.feedblack.com/2010/07/google-responds-to-kwikchex-on-fake-reviews/#comments Thu, 22 Jul 2010 11:34:53 +0000 admin http://www.feedblack.com/?p=110 Following the broadcast of the BBC TV Click report on fake reviews, which featured KwikChex.com, KwikChex can report that Google have made a very positive response.

Faster reporting by KwikChex has now been made possible and dialogue has been opened up with a view to making longer term improvements regarding spam, rogue reviews and the quality of reviews on Google Maps.

KwikChex has responded initially by providing information to Google, including the methods they use for authentication and the process and benefits of authenticate accreditation – all aimed at the effective promotion and protection of reputable businesses and the improvement of consumer reassurance and protection.

]]> http://www.feedblack.com/2010/07/google-responds-to-kwikchex-on-fake-reviews/feed/ 0 Google Removes Fake Review In Response To Latest Report From KwikChex http://www.feedblack.com/2010/03/google-removes-fake-review-in-response-to-latest-report-from-kwikchex/ http://www.feedblack.com/2010/03/google-removes-fake-review-in-response-to-latest-report-from-kwikchex/#comments Fri, 19 Mar 2010 12:33:12 +0000 admin http://www.feedblack.com/?p=52 One of the worst examples yet of a fake and malicious review on Google Maps has been rapidly removed after KwikChex verified the facts.

Storm Photography of Colchester in the UK had a malicious review posted on Google maps a month ago (16th Feb) and had not managed to have it deleted.

At first glance the review appeared to have come from another photography business in Crewe, Cheshire.

In fact, this company, Cream Wedding Photography was an even bigger victim of malicious Google Review posting.

KwikChex had verified that both businesses are reputable. A third party mounted a campaign which makes it appear that Cream were posting insults and spam on photographers websites across the UK. Cream have published the facts on their website www.creamphoto.co.uk in a bid to protect their own reputation.

KwikChex sent an independent verification report to Google and the offending review in this case was removed 10 minutes later.

We would like to thank Google on this occasion for their rapid response and urge them to continue responding to our authenticated notifications in this way.

Update on Google Map Review issues

Google state that they take these issues seriously and we are seeing evidence that this is the case. KwikChex will continue to provide independently authenticated reports to Google – and to offer to provide solutions.

We are also aware that they appear to have some more complex problems when it comes to removing reviews pulled in to Google Maps from third party sites. it seems that even when successfully removed from the original site, Google’s search system has difficulties in purging the result, and the offending reviews are therefore staying live on Google. This explanation is not much comfort to reputable businesses that are having their businesses damaged, but we understand that Google are aware of it and working on the problem.

We would urge people to continue to notify us us of fake and malicious reviews.

Join our facebook campaign ‘Web of Lies’ to rid the web of fake and malicious online reviews – Click here

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